Hygiene recall lapses (22-30% of patients past due). Insurance verification + claim denials. Treatment plan presentation conversion (industry-average 35-45% vs 70% best-in-class). AR aging on insurance claims (45 days vs 18 best). No-shows (8-15% in dental, $180-$350 per slot). LouDNAi deploys nine BAA-eligible agents — purpose-built for dental practices and DSOs — that close the gap in 21 days.
Same nine BAA-eligible archetypes parameterized per sub-vertical. A multi-location DSO's Patient Recall and a pediatric practice's Schedule Sentinel run on the same backbone — different schemas, different practice management software (Dentrix, Eaglesoft, Open Dental, Curve, Carestack), different volume thresholds.
Numbers from ADA, Levin Group, and named-on-file practice manager interviews. Each leak paired to a BAA-eligible agent.
Industry-average dental practice has 22-30% of patients past due on standard 6-month hygiene recall. Standard recall (postcards + phone calls) reaches ~22% of past-due patients. Multi-channel recall (SMS + email + voice fallback) reaches ~58%. Average value of a hygiene visit: ~$220. Average lifetime value of a recovered patient: ~$3,500 in cumulative procedures.
Industry-average treatment plan acceptance: 35-45% within 90 days of presentation. Best-in-class practices (with structured presentation protocols + financing options): ~70%. The 25-35 point gap on a practice presenting $1.2M of treatment annually = $300K-$420K of unaccepted treatment. Of that, ~30% is recoverable through structured follow-up — $90K-$125K/yr.
Dental insurance has higher denial rates than medical: 15-20% first-pass denial rate, often for missing pre-determination, attached x-rays, or coding errors. Average re-work cost per denied claim: ~$95 in staff time. Best-in-class practices verify and pre-determine before the visit — denial rates drop to ~6%.
Industry-average dental AR: 45 days. Best-in-class: 18 days. The 27-day gap on a practice billing $2M annually translates to ~$150K of working capital tied up perpetually — and ~3.8% goes to write-off at 90+ days. Patient balance AR is the worst offender — uninsured portions often go uncollected when the patient leaves the office without a payment plan.
Industry-average dental no-show rate: 8-15%. Same-day cancellations: another 5-8%. Average value of a 60-minute hygienist slot: $220. Average value of a doctor production slot: $450+. Best-in-class practices using automated reminders + waitlist filling cut combined no-show + cancellation rates to ~6%.
Default Dental Fleet ships with five (Patient Recall, Treatment Plan Bot, Insurance Verifier, Schedule Sentinel, Guardian) plus expansion archetypes.
Multi-channel recall — SMS + email + voice fallback. Books appointments directly into Dentrix / Eaglesoft / Open Dental / Curve / Carestack. Reach rate: 22% → 58%.
Surfaces unaccepted treatment plans for follow-up. Sends financing options (CareCredit, Sunbit, in-house). Books treatment appointments. Conversion: 35% → ~58%.
Verifies insurance eligibility 48 hours and 4 hours before. Files pre-determinations on procedures requiring auth. Cuts denial rate from 15-20% to ~6%.
Owns AR cycle. Insurance claim follow-up at 30/45/60 days. Patient balance reminders + payment plan offers. Cuts AR from 45 days to ~18.
SMS reminders 2 days, 1 day, 2 hours pre-visit. Auto-fills cancellations from waitlist. Cuts combined no-show + cancel from 18% to ~6%.
Answers when CSR can't. Books new patients directly. Routes after-hours emergencies to on-call. BAA-executed Twilio HIPAA-eligible voice.
Daily briefing. Today's recall queue. This week's treatment acceptance rate. This month's AR aging. Per-location performance vs DSO benchmarks.
HIPAA Privacy + Security Rule. State dental board renewals. Workforce HIPAA training. BAA flow-down. Annual risk assessment.
Every patient interaction, every treatment plan history, every payor relationship, every multi-location quirk. pgvector self-hosted in LouDNAi VPC for PHI workloads.
Live calculator launches v1.1. The DNA Scan replaces these inputs with measurements from your actual PM software.
Every Dental Fleet ships under an executed BAA. PHI workloads route only to BAA-eligible LLM tiers.
Standard BAA in 7-14 days. Sub-processor BAA flow-down enforced. Multi-location DSO BAA support.
BAA process →Anthropic Enterprise · OpenAI Enterprise · Google Cloud HIPAA-eligible. Zero data retention.
HIPAA architecture →Multi-location DSOs receive volume pricing on Fleet beyond 3 locations. The DNA Scan funds itself.
Maps DNA against Dentrix / Eaglesoft / Open Dental / Curve / Carestack. Recoverable dollars per location.
Typically Patient Recall or Treatment Plan Bot for sub-2 location practices.
Five to nine agents. DSO discount on locations 4+ ($1,500/mo per additional location). BAA pre-executed.
3 locations. $4.5M revenue. 7,500 active patients. Recoverable: ~$525K/year. The DNA Scan tells you exactly which BAA-eligible agents recover it — in 21 days, for $9,500, fully credited toward Fleet within 60 days.